Terms & Conditions

1. Company
This website is operated by Juliano Solutions
Registered address: Makedonsko Kosovska Boulevard
1000 Skopje, North Macedonia
Company registration number: 7638680
VAT number (if applicable): MK4086022504602
Contact: info@juliano-solutions.com

2. Scope
These Terms apply to:
(a) your use of www.juliano-solutions.com 
(b) any enquiries, calls, proposals, and services provided by Juliano Solutions, unless we agree otherwise in writing.

If separate service agreements are signed with clients, those agreements prevail in case of conflict.

3. Website information and disclaimer
The Website provides general information about our services. While we aim to keep information accurate and up to date, we do not guarantee that the Website is complete or error-free.
Nothing on the Website constitutes legal, financial, or compliance advice.

4. Services and proposals
Any descriptions of services on the Website are indicative. A binding scope, timeline, and fee are only agreed through:
(a) a written proposal accepted by the client, and/or
(b) a signed service agreement.

5. Client responsibilities
To provide services effectively, the client must provide accurate and timely information, including product requirements, reference samples/specifications where applicable, and relevant supplier contact details.

6. Limitation of liability (website and services)
To the maximum extent permitted by law:
(a) we are not liable for indirect or consequential damages (including loss of profit, loss of business, or reputational damage);
(b) our total liability for any claim connected to the services is limited to the fees paid by the client for the relevant service in the [3] months preceding the event giving rise to the claim (or another amount agreed in writing);
(c) we are not liable for failures caused by third parties (e.g., suppliers, carriers, laboratories) outside our control.

Nothing in these Terms limits liability where such limitation is not permitted by law (e.g., intentional misconduct).

7. Intellectual property
All content on the Website (texts, branding, layout, images) is owned by or licensed to Juliano Solutions, unless stated otherwise. You may not copy or reuse content without written permission.

8. Confidentiality
If we exchange non-public information during enquiries or services, both parties must treat such information as confidential, unless disclosure is required by law or agreed in writing.

9. Third-party links
The Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

10. Changes
We may update these Terms from time to time. The “Last updated” date shows the latest version. Continued use of the Website after changes means you accept the updated Terms.

11. Governing law and disputes
These Terms are governed by the laws of North Macedonia.
Any disputes shall be submitted to the competent courts of Skopje, North Macedonia, unless mandatory consumer law provides otherwise.

12. Contact
Questions about these Terms? Contact us at info@juliano-solutions.com